What our Clients Say

"I am mad at myself for not using this program earlier. Honestly it must save 2 hours a day for me. Before I was sending emails after each visit. I am now able to be more efficient."

 

Dave Kessel
Coastal Home Watch
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David Ling
1-Stop Home Watch Service

"As a growing Home Watch business, 1-Stop Home Watch Services LLC, needed more than the “Reporting” software I was currently using.  Home Watch IT and Gary Hawton provided a customized solution that met and exceeded all expectations!  I not only have a system that is linked from the scheduling to invoicing, but using the exclusive Secure Portal I am able to provide information and communicate with Clients in a way that demonstrates my company's commitment to excellence.  And as a bonus I was able to resolve a startup issue by utilizing the support services from the established core systems companies Home Watch IT uses that were just not there in my previous provider.  

 

I cannot recommend Gary and Home Watch IT more!  Gary is like having your very own IT support group!"

 

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Geoff Fischer
Manatee Home Watch

In our business communication, integrity, privacy and transparency are at the forefront of all we do. Any time we look to add a new tool for our customers, we keep this in mind. As we reviewed the options available to us, it became very clear that the Home Watch IT software was a step above the rest. Home Watch IT allows us to deliver thorough reports, on time in real time, so our customers know their homes are well cared for in their absence. What is even better than the software itself is their support. They are quick to respond to questions or issues and constantly provide useful software updates.

 

Home Watch IT saves us time and maximizes our efficiency, allowing us to increase our focus on quality for our customers and our bottom line as a company. We highly recommend Home Watch IT!

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Larry Wilson
B&L Home Watch

"Business is good!  I couldn't handle this much without your software."

 

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Mark Whitten
Home Check of Delray

"Gary and his team are top-notch professionals with a personal touch. He has been so helpful in the process, providing valuable information for set-up as well as availability to walk me through any question I’ve had.  However, because the system is so user friendly I haven’t found the need to illicit his technical services since the set-up was complete!  But it’s nice to know that he is there should a problem arise.  Very friendly and helpful team. Highly recommend. Thanks Gary!

"

 

Brian Rundlett
Personalized Home Check Services

"Home Watch IT is the solution I've been looking for as it easily scales to the size of your business. Setup was a breeze as very detailed instructions are provided."

 

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Melissa McGarvey
Allied Home Watch

"As a business that needs a functional software for reporting that also has a pleasant look and feel to the client on the receiving end, we have been very happy with Home Watch IT.  We have used other software and find Home Watch IT to be superior in functionality no matter what area we are servicing. They are quick to respond to questions or issues and constantly provide useful software updates.

 

With the integration from route planning through inspection reports to administrative tasks like customer management and billing, we are saving time and maximizing our efficiency, allowing us to increase our bottom line.  We can't say enough good things about Home Watch IT.  We highly recommend it!"

 

Jack Luber
Coastal Carolina Home Watch

"I really like this system. My bookkeeper loves this system. My employees that perform home watch love this system, and most importantly, my CLIENTS LOVE the reports. To keep this short, a report can be started from anywhere at anytime. There are no restraints, the GPS is still there to show that the inspector/tech was there. The checklist is very interactive, and only gives you what you need (what you prompt). You can schedule and make work orders on the spot, and the picture/video feature is simple and works quickly. Now, because my business performs handyman, maintenance, concierge, and contractor liaison, I am able to take advantage of the scheduling and also the feature that allows us to connect directly with QuickBooks for invoicing, expenses and reimbursement. In other words, We enter it one time, and it is pretty much done. This saves us an incredible amount of administration and billing time. We actually sent a few early invoices through the system yesterday and today, and are already paid by some.

The other thing that I like for new businesses is that there is a start up program that allows the system to grow with you, and it is pretty inexpensive. It doesn't have all of the bells and whistles, like it won't pass through to QB automatically, but is a great value nonetheless. Bottom line, this is a great starter system that can be added to as your company grows.

For larger companies, the big selling feature is that there is no limit, nor any price increase as you add clients to the system. So the company with 500 clients pays no more than the company with 50.

All of that being said, I can say with confidence that Home Watch IT is definitely a system worth looking at."

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Billy & Susie Teems
E&E Home Watch

"If you have a Home Watch company I highly suggest you look into Home Watch IT.  As the owners of E&E Home Watch we have used Home Watch IT since we purchased our business. We greatly appreciate how easy it is to run our business and stay organized. We truly appreciate the professionalism from Gary and Lisa and how quick they respond when assistance is needed."  

 

Karen Curtin
Coastline Cottage Home Watch

"Honestly I love your product!

My first client was very happy with the result of the report and for me I felt I couldn't miss anything with my checklist.  I could send messages and pictures. Honestly it made my job easy!!"

 

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Larry & Terry Meek
Carefree Home Watch

"We have been working with Gary Hawton and HomeWatchIT for nearly two years after starting our business with a competitor software product. We quickly realized that HomewatchIT offered a more user friendly, reliable software that is committed to making our business as profitable as possible. The Cloud based access 24/7/365 is a win, win for the client and for us.  It provides easy access to all client visit reports and a client portal to review all financial records.

 

The integration of our Google calendar with the scheduling feature was the keystone in our decision to switch to HomeWatchIT. This feature provides a scheduling function that travels with you and quickly identifies the daily route, the type of work order, and if the client is in residence or not and you can manage your personal calendar right along with your business calendar for easy reference.  Linking of the billing portal with Quickbooks makes for a simple reconciliation of the billing process, payments, bank reconciliation and allows our customers to pay online via credit/debit cards, ACH, bank check or mailing a check if they desire.

 

Our clients particularly love the reports that we provide them after each visit. We include many pictures in our reports and the annotation process is extremely easy and color enhanced to draw attention to the issue you are reporting. There is no limit to the number of photos that you could add to a report and the sync feature is very reliable.  Portal access provides 24/7/365 review of all reports and invoicing from anywhere in the world. Gary is always there to help with training and issues we can't resolve. Despite having used HomewatchIt for a while we feel we have only scratched the surface on other capabilities of the software.  

 

If you are looking for the ultimate CRM home watch software you can stop looking!  HomeWatch IT has it all and more."

 

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Debbie Albrecht
Big Island Property Monitoring

"I couldn't imagine trying to run a home watch business without having the product Gary and Homewatch IT provides, along with the continuous support! He knows the business and is always one step ahead working on upgrades and streamlining the process to make the home watch business more efficient! He's quick to respond and genuinely makes you feel that your question is his top priority and the feeling like you're his only customer."

 

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Anthony Onorato
Ocean Avenue Home Watch

"As a new start up Home Watch company it was important for us to not only start off on the right foot, but we wanted to set up an effective and efficient system for reporting, scheduling and accounting that would also help us present as professionally as possible to our clients. Gary was very instrumental in helping us accomplish all of this, and it is wonderful to know that as our company grows, the Home Watch IT program can scale up and give us the added features we will ultimately need. We highly recommend Gary and Home Watch IT!"

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Steve Hartmann
Naples Area Home Watch

"Gary and his HomeWatch IT software really make home watch visit reporting and communication with the client easy and fast. The ability to customize the reporting templates to meet my business needs is critical. The products work great, and Gary is always available to answer questions, or give ideas and guidance when needed. I highly recommend Gary and HomeWatchIT."

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Matthew Rooks
Roost Home Watch

When deciding on a reliable, easily navigable business management system, Home Watch IT quickly moved to the top of my list.  My initial questions were quickly answered by Gary who offered further, personable consultation to ensure I had the information I needed.  Gary has been extremely consultative and patient with my questions as I’ve onboarded with Home Watch IT and continues to follow up with me ensuring everything is ok.  The system is intuitive and Gary offers a step-program to evolve the system as my business needs evolve.  Well done – highly recommended. 

 

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Bryan Smith
1Sst Call Home Watch

"My customers have been surprised and impressed with the level of detail the Home Watch IT report provides."

 

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David Griffin
Watch Dawgz

"Extremely easy to use, and very intuitive, especially with other applications, (Customer Info, Quickbooks). The scheduling and reminder features are extremely helpful in maintaining your clients and vendors. I would highly recommend Home Watch IT to anyone starting their new Home Watch Business!"  

 

Charles Mazza
Advanced Home Watch & Managemet Co.

Our goal at Advanced Home Watch & Management Co. is to offer our customers professional home watch & services using the latest technology. In doing so we needed to separate ourselves from the “hobby home watcher,” or “neighbor doing a favor.”  With Home Watch IT we now have a more professional look as well as an efficient way to manage our schedules and our clients. We now take advantage of Home Watch IT as a sales tool when presenting and signing up new clients. By using this technology and automation of reporting, we have increased or new client signing ratio and now charge more premium pricing. 

 

Dave Arellano
Oro Valley Home Watchers
Dave Arellano
Oro Valley Home Watchers

"I just started my Home Watch Business in Tucson earlier this year and I found Gary and HomeWatchIT through the National Home Watch Association. Gary has been a God send. Because he has his own Home Watch business, Gary has been invaluable in not only helping me with IT challenges, but assisting me with business decisions. From helping me with my inspection forms, scheduling and QuickBooks, he got me up and rolling faster than i had thought it was possible. He even set up my office phone to interact with my cell phone so that I did not need to carry two phones at the same time.

 

I would highly recommend Gary and HomeWatchIT to anybody entering this home watch business and anybody looking to enhance and improve their existing operations and business systems. Gary is caring, flexible and extremely fair with how he goes about his business. Thank you to National Home Watch Association for allowing me to be able to connect to HomeWatchIT."

"I just started my Home Watch Business in Tucson earlier this year and I found Gary and HomeWatchIT through the National Home Watch Association. Gary has been a God send. Because he has his own Home Watch business, Gary has been invaluable in not only helping me with IT challenges, but assisting me with business decisions. From helping me with my inspection forms, scheduling and QuickBooks, he got me up and rolling faster than i had thought it was possible. He even set up my office phone to interact with my cell phone so that I did not need to carry two phones at the same time.

 

I would highly recommend Gary and HomeWatchIT to anybody entering this home watch business and anybody looking to enhance and improve their existing operations and business systems. Gary is caring, flexible and extremely fair with how he goes about his business. Thank you to National Home Watch Association for allowing me to be able to connect to HomeWatchIT."

"An amazing CRM based software package designed specifically for those of us that own a Home Watch company. We have been using it for almost a year and it is one of the best money saving investments I've made for Sun Chasers Home Watch Services!"

 

Dean Peterson
Sun Chasers Home Watch
Barbara Priborsky
Suncoast Management Services

"I found the Home Watch IT application after working with different application for about a year.  I quickly discovered that Home Watch IT is extremely user friendly, simple and very flexible.  It meets my needs as a home watch professional both as an application and in the area of customer support.  I give Home Watch IT  5 STARS!"  

 

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