Home Watch Reporting Software with Photos & Videos
Give homeowners a clearer picture of every visit. Home Visit reports in HWIT Fundamentals combine your own checklists with photos and short videos, completed in the field and delivered to your client as soon as the visit is done.
The Report Is What Your Client Sees
Your clients are rarely at the property when you are. The Home Visit report is how they know the visit happened, what you checked, and whether anything needs their attention.
A clear report answers those questions without a phone call. Photos show the condition of the home. A short video can show what a photo cannot: water that is still dripping, a pump that is running, or a door that no longer closes properly.
From the Property to the Homeowner
Everything a Home Visit report needs, built into HWIT Fundamentals.
Create Home Visit Reports
Each visit starts from a report template built for that property, service level, or customer, so the right questions are always in front of you.
Add Photos
Document property conditions on every visit, not just when something is wrong, and build a visual record of the home over time.
Add Videos
Record a short video in the mobile app or choose one from your device to demonstrate an issue or show equipment running. In the web app, add a video from a file.
Document Property Issues
Turn findings into Actions for follow-up, assign them to your team or a service provider, and keep the client informed.
Customize Report Templates
Unlimited checklists tailored to each property type, customer preference, or service level, with the questions and answers your business uses.
AI-Assisted Reporting
Describe the visit in your own words and AI* proposes the checklist answers for you to review, so routine reports are finished in seconds.
Share With Homeowners
Completed reports go to your client by email, text, or the HWIT Access app. Photos appear in the report and videos play from it.
Offline-First Field Work
Complete the Home Visit without a signal. Photos and videos are kept on the device and upload automatically when a connection returns.
Keep Supporting Documents
Store manuals, warranties, invoices, and quotes as file attachments on the property, its Home Assets, and follow-up Actions.
* AI report generation requires an online connection.
When a Video Tells a Better Story
Photos remain the backbone of a good report. Video earns its place when something is moving, making a sound, or easier to understand in sequence:
- Leaks. Show whether water is actively dripping or the stain is old and dry.
- Equipment operation. Show the pool pump, sump pump, or air handler running normally, or not.
- Unusual sounds. Let the homeowner hear the rattle, alarm chirp, or grinding noise for themselves.
- Property damage. Walk through storm or water damage so the extent is clear to the owner and their insurer.
The result is fewer follow-up questions, faster decisions from homeowners, and a better record if you ever need to show what you found and when.
Reporting Questions
Can home watch reports include videos?
Can I attach documents or other files?
Does Home Watch IT support AI-assisted reporting?
Can I take photos and videos without a signal?
Prefer a third-party inspection workflow? HWIT Fundamentals also connects to MonitorQA and SafetyCulture/Mitti. See how offline-first field work works →
Reports Your Clients Can See for Themselves
HWIT Fundamentals includes built-in reporting with photos, videos, AI assistance, and offline-first mobile tools.